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Accessibility statement

Accessibility statement for Health Innovation Oxford and Thames Valley

This accessibility statement applies to Health Innovation Oxford and Thames Valley website (referred to here as ‘this website’):

This website is run by Health Innovation Oxford and Thames Valley. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 400% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • listen to the website using a screen reader

We’ve also made the website text as simple as possible to understand.

AbilityNet: My Computer My Way has advice on making your device easier to use if you have a disability.

How accessible is this website?

We know some parts of this website are not fully accessible. In particular, some documents have accessibility issues such as being tagged incorrectly, insufficient colour contrast, or using images to present text. You can request this information in a different format using the ‘Feedback and contact information’ section below.

When increasing text size, some elements on the page may overlap. This can be fixed by refreshing the page.

A list of issues is available in the ‘Non accessible content’ section.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you within 21 days.

If you cannot view the map on our ‘how to find us’ page, call or email us for directions:

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements:

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

If you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

How to contact us:

Technical information about this website’s accessibility

Health Innovation Oxford and Thames Valley is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Known accessibility issues are listed below, alongside the Web Content Accessibility Guidelines (WCAG) criteria that they fail to meet.

  • Title not set
    Some documents do not have a title set that describe their topic or purpose. This may make it difficult for people to know which document they are reading. This fails WCAG 2.4.2 Page Titled.
  • Content not tagged or tagged incorrectly
    Some documents do not have any tags. Other documents or web pages are tagged incorrectly (for example, headings are not specified or tables do not have headers). This means assistive technologies such as screen readers may not be able to interpret the content correctly. This fails WCAG 1.3.1 Info and Relationships, 1.3.2 Meaningful Sequence, 2.4.1 Bypass Blocks, and 4.1.2 Name, Role, Value.
  • Tab order does not reflect the document order
    This may make it difficult to navigate the document with a keyboard. This fails WCAG 1.3.2 Meaningful Sequence and 2.4.3 Focus Order.
  • Images with missing or unsuitable text alternatives
    This means people using assistive technologies may not have access to information conveyed in some images. This fails WCAG 1.1.1 Non-text Content.
  • Insufficient colour contrast
    Some text and images do not meet minimum contrast requirements. This may make the content difficult to see for people with low vision, those who are colour blind, or those viewing the page in direct sunlight / low light levels. This fails WCAG 1.4.3 Contrast (Minimum) and / or WCAG 1.4.11 Non-text Contrast.
  • Language not set
    Some documents do not have a language set. This means screen readers may not be able to read content correctly. This fails WCAG 3.1.1 Language of Page.
  • Use of colour to convey meaning
    Colour is occasionally used as the only way to convey meaning (for example, in infographics or colour-coded charts). This may make the content hard to interpret for people who are colour blind, have low vision or are viewing the page on a device with limited colours. This fails WCAG 1.4.1 Use of Color.
  • Images that contain text
    Some images contain text when the text should have been presented in another way. This means assistive technologies may not be able to interpret the content correctly. This fails WCAG 1.4.5 Images of Text.
  • Links that do not make sense when their link text is read in isolation
    This may make the content harder to understand for people using assistive technologies. This fails WCAG 2.4.4 Link Purpose (In Context).

We are working through the media library to test the accessibility of images and fix any issues relating to use of text and compliance with contrast guidelines. We will also check for appropriate alt text. All new images are checked for accessibility prior to use.

Other issues, such as headings, links and image alt text, will be fixed when page or document is next updated.

Disproportionate burden

Not applicable.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

The accessibility regulations, regulation 4 2(a), do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Third party content

We embed third party content including:

  • feeds from from X (formerly Twitter)
  • YouTube videos

The accessibility regulations, regulation 4 2(e) has an exemption for third-party content that is neither funded nor developed by, nor under our control.

Videos

The accessibility regulations, regulation 4 2(b), do not require us to fix pre-recorded time-based media published before 23rd September 2020.

What we’re doing to improve accessibility

We are continuing to review and update our content in line with the accessibility regulations.

Preparation of this accessibility statement

This statement was prepared on 22 September 2020. It was last reviewed on 8 August 2024.

This website is regularly checked for accessibility. A combination of manual checks and automated testing tools is used. Content / functionality is tested when it is created or updated. We also use an accessibility monitoring and website governance tool, which carries out automated checks of the website every five days and reports on any issues found. An audit of a representative sample of pages was completed in July 2024 by Oxford University Hospitals NHS Foundation Trust Digital Web Team.

Last update: 12th August 2024 at 06:59